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Every year, Fortune 500 companies lose at least $31.5 billion a year because of failure to share knowledge. In addition, the average worker spends 20% of their time looking for internal information or seeking out other staff members with the knowledge they need.
But many knowledge management systems aren’t intuitive or easy to use. To be fully adopted and welcomed into the employee experience they need user-centred design and a good user experience.
Read the full article here at BIO's News & Views.
