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Knowledge in law firms can be in all kinds of forms and from all kinds of sources. Reports, research notes, financial records, emails, business information from clients, past legal matters, patents and trademarks, social media, contracts, billing records and of course ‘tacit knowledge’ that only exists in someone’s head are just some of them.
It’s an enormous undertaking for all this information to be well-managed but the benefits to the company in doing so are equally huge.
Read the full article here at BIO's News & Views.
