Damian Chapman, Charity for Civil Servants
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For such a complex and sometimes difficult client, Itineris never once made us feel as though we were not a priority for them. Supporting us as a charity to go through the digital transformation and User eXperience development process iteratively was incredibly valuable. Guiding us through as they have has been a real benefit to us as the client, and Itineris have been generous with their time, readily available, very patient, and have been willing to share their knowledge and expertise with us. We are in a better position because of their hard work and effort, and we look forward to further improving the UX together as we raise the vital funds needed to help civil servants experiencing hardship or poor mental health and wellbeing.
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Andrea Waller-Amos, Middlesbrough College
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We have worked with Itineris for almost 10 years now and I have absolute faith and trust in them and their team. From tender to presentation and delivery of the project they are outstanding, guiding you along the way. They deliver a high quality tender and then a high quality service with a brilliant website at the end of it. For me they are a safe pair of hands on a big project and I know they won't let me down. They also continue with a professional and good working relationship after the project is delivered and truly want to work in partnership with you in many ways. They also offer advice and support on marketing techniques as they are a full service agency.
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John Brolly, St. Mary's University College Belfast
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At St Mary's University College Belfast we believe we have created something great together in terms of the the new website that Itineris has created for us.
The key to any project is how people engage with it and we have received a lot of positive comments in terms of the look, design and functionality our new website.
We look forward to developing our relationship with Itineris into the future.
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Sarah Gaffney, Questionmark
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Itineris are a fantastic agency to work with. They take the time to really understand your organisation's goals, wand ways of working and they consistently deliver work that is really considered but also challenges you to think bigger and go further than you might have done without them. They've done a really brilliant job of bringing our branding and website in line with our aims as an organization, and provided a much better experience for our customers and prospects too.
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Dan Shelley, EKC Group
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It was an absolute pleasure to work with Itineris on our time-poor but demand rich website project. They sold and delivered an assessible vision for our family of websites, providing the starting point that will enable each college and business unit in the group to have their own identity, look and feel all within the wider EKC Group branding.
Itineris colleagues were a pleasure to work with and provided the right level of proactivity and can-do with effective support and challenge to ensure we delivered a time sensitive project successfully together.
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Hayley Harmes, Shooting Star Children's Hospices
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Itineris' expertise, sector knowledge and focus on helping us define and achieve our goals mean we now have a website that does what we need it to; helping us reach and reassure more families who need the care we provide, and inspire more supporters to raise the vital funds that allow us to continue our work.
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Sonya Chowdhury, Action for M.E.
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The Itineris Team were a pleasure to work with - they were communicative, responsive, fully engaged, creative and exceeded our expectations. They were data-insight-led and often provided good suggestions on how to use our limited funding to create the most value. We achieved our goals beacuse of their great work.
Sonya Chowdhury, Co-Investigator, DecodeME Study and Chief Executive, Action for M.E.
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Michael Bolton, Blick Rothenberg
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Working with Itineris on the new website worked really well - Coming back to the table on the site they had built for us in 2018 they really helped us evolve and develop the site for 2023 - from the new CMS to helping us organise a lot of content. The design team did a great job taking the feedback from our discussions on design and aspirations and coming back with designs which we were really happy with. We launched a new website on time on budget and without issue. That to me is a highly successful launch and Itineris were a great partner on this project.
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Nathan Wadwell, International Centre for Life
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Itineris are a great company to work with. They provide expert advice on what is required to meet your KPIs and are always on hand to troubleshoot and offer support. Our project involved some tricky API integrations, which the team were able to work through effectively.
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Stephanie Lacaille Burton, Eden Valley & Jigsaw Hospices
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It was a delight to work with Itineris and we couldn't be more pleased with our new website. No one from our organisation had worked on a website rebuild before and Itineris were professional, easy to work with, quick to respond to queries, and guided us through the whole process without any hint of condescension. Would highly recommended.
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Elvie Shergold, Bloomsbury Institute London
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I always felt in very safe hands. Itineris employ staff that obviously share their values, and this shows through the level of customer service we received from each and every staff member. My passion for perfection was met by theirs.
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Jenna Gadhavi, FRP Advisory
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Itineris has played a significant role in helping our team to produce more creative content. Their understanding of all things digital and design has given us really helpful tools to make our campaigns more exciting and drive more engagement.
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Andy Bignell, Activate Learning
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Itineris are a great agency, they've always gone above and beyond to help us achieve our goals.
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Amy Dearing, Havens Hospices
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I would highly recommend Itineris to another charity or company. Throughout our working relationship, everyone we've come across has been enthusiastic, knowledgeable and professional. Although Itineris has many customers, we do not feel like a 'number' and feel like they genuinely have our best interests at heart. We are excited about our digital future and how Itineris can help us achieve this.
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Simon Hempsall, East Anglia's Children's Hospices
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We have worked with Itineris for many years now and have enjoyed an excellent, personal and very professional service.
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Louise Allen, Birmingham Hospice
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Itineris really are experts in their field. Coupled with their knowledge of the charity sector, we now have a visually appealing, easy to navigate, accessible website that showcases our charity's vision, mission and promise.
The team genuinely care about their customers' happiness and are professional, approachable and highly skilled. We've thoroughly enjoyed working with them to build our new site and look forward to exciting future developments.
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Andrew Mackenzie, Physiological Society
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Very pleased with the work Itineris has done for us. Our new website has been very well received my our members and we have continued to develop it. Itineris have been very creative at coming up with new ideas and solutions to challenges, and keep us up to date during projects. For example, we have just completed the development of a new member-only area, linking with our CRM system, including a new member forum.
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