As Creative Director, Marcus believes in crafting beautiful experiences that adhere to User Centred Design principles while pushing the boundaries of convention. His enthusiasm for innovation and problem-solving has led him to help businesses and brands take on the digital disruptors by putting their customers first. Above all, he enjoys leading the team to create products and services that truly make a difference to people. 

Externally Marcus runs future-focused industry talks and workshops focused on changing customer trends and the creative industry landscape. Recent topics have included ‘The future of the digital interface’ and ‘The creative designer in the service design world’.