Put simply, Sam is one of the best Client Service Directors in the business. Brilliant at her job, skilled, caring and in touch from both sides of the fence. As a previous client and the fifth largest Direct Marketeer in the UK when managing her 26 brands at LV, Sam brings calm, control and ingenuity to RLA’s proposition. If you want to work with us, it’s a question of whether you are lucky enough to have Sam look after you.