A social-first marketing agency with a genuine experience of building and engaging communities. How? We started out as a publisher, building Birmingham Updates & Best of Bristol to 550,000 followers. Using this knowledge & experience, we have built our social-first agency. We know what it takes to build communities and create content to keep them engaged in the long run.

In addition, we also spotted a gap in digital advertising via hyperlocal community pages. Again, using our experience and knowledge of Birmingham Updates & Best of Bristol, we help brands speak to local people at scale across the UK through local social communities.

We offer our clients:

  • Organic social media management
    - Paid social media
    - Content creation (video, graphics, photography, animation)
    - Local advertising

Total Staff


Year Established


Sector Experience

Arts, Automotive, Charity, Education, Food and drink, Leisure, Outdoor Activities, Property, Public sector, Retail, Tourism, Utilities


Recommended for 1 services


  • Uber Eats
  • Leeds City Council
  • NHS Birmingham & Solihull
  • Miss Macaroon
  • Urban Training Health Hubs
  • Chefiesta


"What I liked about Updates Media: - They helped us achieve sales. Our subscriber numbers for our new product grew by 1023%, and our overall numbers grew by 189%. The most important goal for the campaign, and they achieved it. - They genuinely seemed to care about the success of the campaign. Our relationship was partly driven by commission, which I think says a lot about the mindset of the brand and the confidence that they have; if they don't succeed, they don't make as much money. I had tried to find someone who was willing to take such an approach, and when Updates Media proposed it, it was a clear sign that they wanted to be a 'partner' and not just an 'agency that we were working with'. - They knew their stuff. How to reduce CPA, how to get the numbers up, who to target, what creative to include. They gave me confidence that they could succeed. - Their approach was holistic. They took responsibility for the conversion optimisation, and helped redesign our landing pages. They then linked this back to the ads that they were running. It links back to the point I mentioned above: they genuinely seemed to care in the success of the campaign, and went the extra mile to make it work. - There was no minimum commitment. This was a critical thing for me and I found it refreshing that Updated Media didn't request a minimum commitment. I have spoken to many agencies previously, and they all make you commit to 6/9/12 months. I find this ridiculous - if they are selling for me and I have the budget, why would I stop working with them? It suggests that they don't have confidence in their ability to achieve the goals. Updates Media, on the other hand, were willing to have a rolling contract, which worked extremely well for us."


"The team genuinely care about the results, like an extension of our team, autonomous and providing regular updates even out of office hours! :)"