The Escape has used the following skills/services in the project.
Increase organic website traffic
To drive more, qualified and quality traffic to their website, through SEO and engaging content.
Highlight their range of services
DX have a range of services that many customers were unaware of, so a whole new visual system and clear navigation was required to bring these to the forefront and increase conversions.
Increase goal conversions
To seamlessly move users through the website journey, resulting in an increase in conversions.
Improve the customer experience
To improve the experience for customers and reduce bounce rates by improving content, access to help and information and adding Live Chat functionality.
For us, the right solution can only ever be found with fantastic client collaboration and a mountain of research and insights! That’s why we held numerous discovery sessions with various stakeholders across the business, to really understand the business objectives for DX, as well as the objectives of their customers.
View our services Having identified early on DX’s passion for exceptional customer service and accuracy of delivery, it was clear that this website not only had to be head and shoulders above the competition, but more importantly to deliver exactly (pun absolutely intended) on what the user was looking to achieve. The result was a website that not only looked the part, but was built with the customer journey at its heart, and optimised to perform
The Escape continue to impress with their professional manner, creative ideas and the way they care and have really got to know DX.
Beverley Weston, Marketing and Communications Manager