Rufus Leonard is the independent digital experience agency that engineers a meaningful difference for your customers. 

Through our experience engineering approach, we harness technology to create extraordinary experiences that will improve your customers’ lives in meaningful ways. We’ve been creating competitive advantage for some of Britain’s best-loved service organisations for over 30 years, including Lloyds Banking Group, British Gas, BBC, Lloyd’s Register, Reckitt Benckiser, British Red Cross and The Gym Group.

Our integrated offer enables us to design, build and fine-tune the engines of extraordinary brand experience:

Service Design 

There's no such thing as 'one size fits all' when it comes to service design and build. That's why we offer a range of services that have all bases covered. From strategic direction, optimisation and innovation, to total digital transformation of your business, we have the knowledge and expertise to help you meet - and surpass - what your customers expect.


Driven by a quality assured approach, we combine technical expertise, collaboration and business understanding to develop business critical platforms that keep you ahead of the game. From strategic direction and platform selection, to full build, customisation and quality assurance - we have two decades of experience delivering digital solutions, in-house, for some of the UK's biggest and best-known brands.

Brand Strategy & Design 

Your brand represents who you are and what you stand for. Getting it right is key. Our services are designed to help you define your story and solidify your values - giving you the tools you need to deliver consistent, connected and meaningful experiences to your customers.

Organisational Engagement

We create communications, events, tools and training programmes to inspire, engage and align the people in your business. From supporting new service offerings, through to a strategic change of direction for the whole organisation - we bring new ways of working to life, in powerful and engaging ways.


Total Staff


Year Established


Sector Experience

Arts, Automotive, Business to Business, Charity, Construction, Education, Financial, Healthcare, Industrial, IT, Leisure, Media, Professional service, Property, Public sector, Retail, Sport, Telecoms, Travel, Utilities


Recommended for 9 services

Our Showreel


  • Lloyd's Register
  • Reckitt Benckiser
  • Aviva
  • The AA
  • Stagecoach
  • Odeon
  • Pizza Express
  • Premier Inn
  • British Red Cross
  • Lloyd's of London


"I have thoroughly enjoyed working with Rufus Leonard over the last 18 months, on several different phases of our digital transformation programme. Their strategic thinking stretched and focused us, while their operational delivery has been exceptional - from client relationship management, through project management, to creative and technical delivery. Everything has been high quality, delivered on time and to budget."


"What we really like with Rufus Leonard, is the quality of their work and the sense of service they have towards our projects or requests. For our large projects and major deliverables (mostly in 2020 concerning our company), Design, UX, developments, strategic thinking are really qualitative and have brought our digital environnement to the next level. Rufus Leonard team members are also really reactive, always available, helpful and solution-driven on the day to day basis."

The Student Hotel

"A great company full of creativity, expertise and and a determination to deliver something outstanding. They were able to move at pace, in our complex world of technology and deliver a really impactful piece of work for us. Above all my team and I really enjoyed working with their people - we were often working intensely and late into the evening and with a real pressure to deliver but nothing was ever too big a deal and we even managed to have a lot of fun along the way."