Rufus Leonard is the independent digital experience agency that engineers a meaningful difference for your customers. 

Through our experience engineering approach, we harness technology to create extraordinary experiences that will improve your customers’ lives in meaningful ways. We’ve been creating competitive advantage for some of Britain’s best-loved service organisations for over 30 years, including Lloyds Banking Group, British Gas, BBC, Lloyd’s Register, Reckitt Benckiser, British Red Cross and The Gym Group.

Our integrated offer enables us to design, build and fine-tune the engines of extraordinary brand experience:

Service Design 

There's no such thing as 'one size fits all' when it comes to service design and build. That's why we offer a range of services that have all bases covered. From strategic direction, optimisation and innovation, to total digital transformation of your business, we have the knowledge and expertise to help you meet - and surpass - what your customers expect.


Driven by a quality assured approach, we combine technical expertise, collaboration and business understanding to develop business critical platforms that keep you ahead of the game. From strategic direction and platform selection, to full build, customisation and quality assurance - we have two decades of experience delivering digital solutions, in-house, for some of the UK's biggest and best-known brands.

Brand Strategy & Design 

Your brand represents who you are and what you stand for. Getting it right is key. Our services are designed to help you define your story and solidify your values - giving you the tools you need to deliver consistent, connected and meaningful experiences to your customers.

Organisational Engagement

We create communications, events, tools and training programmes to inspire, engage and align the people in your business. From supporting new service offerings, through to a strategic change of direction for the whole organisation - we bring new ways of working to life, in powerful and engaging ways.


Total Staff


Year Established


Sector Experience

Arts, Automotive, Business to Business, Charity, Construction, Education, Financial, Healthcare, Industrial, IT, Leisure, Media, Professional service, Property, Public sector, Retail, Sport, Telecoms, Travel, Utilities


Recommended for 14 services

Our Showreel


  • Lloyd's Register
  • Reckitt Benckiser
  • Aviva
  • The AA
  • Stagecoach
  • Odeon
  • Pizza Express
  • Premier Inn
  • British Red Cross
  • Lloyd's of London


"Always feel enjoyment when working with the team at Rufus Leonard. And it's inspiring and empowering to produce high quality work together. I love your vibe!"

British Gas

"Fantastic brand design agency"

British Gas

"Rufus Leonard are a very responsive partner that bring simplicity to the complex problems posed - Particularly appreciate how they have brought strategic clarity to Nurofen's digital journey. Looking forward to bringing their reccomendations to life - Thanks guys!"

Reckitt Benckiser