Rufus Leonard is the independent digital experience agency that engineers a meaningful difference for your customers. 

Through our experience engineering approach, we harness technology to create extraordinary experiences that will improve your customers’ lives in meaningful ways. We’ve been creating competitive advantage for some of Britain’s best-loved service organisations for over 30 years, including Lloyds Banking Group, British Gas, BBC, Lloyd’s Register, Reckitt Benckiser, British Red Cross and The Gym Group.

Our integrated offer enables us to design, build and fine-tune the engines of extraordinary brand experience:

Service Design 

There's no such thing as 'one size fits all' when it comes to service design and build. That's why we offer a range of services that have all bases covered. From strategic direction, optimisation and innovation, to total digital transformation of your business, we have the knowledge and expertise to help you meet - and surpass - what your customers expect.


Driven by a quality assured approach, we combine technical expertise, collaboration and business understanding to develop business critical platforms that keep you ahead of the game. From strategic direction and platform selection, to full build, customisation and quality assurance - we have two decades of experience delivering digital solutions, in-house, for some of the UK's biggest and best-known brands.

Brand Strategy & Design 

Your brand represents who you are and what you stand for. Getting it right is key. Our services are designed to help you define your story and solidify your values - giving you the tools you need to deliver consistent, connected and meaningful experiences to your customers.

Organisational Engagement

We create communications, events, tools and training programmes to inspire, engage and align the people in your business. From supporting new service offerings, through to a strategic change of direction for the whole organisation - we bring new ways of working to life, in powerful and engaging ways.


Total Staff


Year Established


Sector Experience

Arts, Automotive, Business to Business, Charity, Construction, Education, Financial, Healthcare, Industrial, IT, Leisure, Media, Professional service, Property, Public sector, Retail, Sport, Telecoms, Travel, Utilities


Recommended for 6 services

Our Showreel


  • Lloyd's Register
  • Reckitt Benckiser
  • Aviva
  • The AA
  • Stagecoach
  • Odeon
  • Pizza Express
  • Premier Inn
  • British Red Cross
  • Lloyd's of London


"Rufus Leonard have worked with us to create and integrate our training booking platform on the website. We have worked through complex challenges well and overcome hurdles to get to a really good outcome for our users."

Play Included

"Really enjoyed working with Rufus Leonard and highly recommend them - brilliant service, work at pace, very good thinking, highly collaborative and most importantly, the creative output is excellent!"


"Would highly recommend Rufus Leonard to work with as an agency. They continue to go above and beyond and deliver exceptionally on the brief time after time"