Testimonials

Spencer Clarke, Nationwide Building Society

" A small agency providing service and creative far in excess of any large agency we've worked with. "

Philippa Hopcroft, Cocotec

" It is always a pleasure working with the team at mark-making*, and we're delighted with the results they delivered on our brand and website. We would highly recommend them without hesitation! "

Katie Bacon, Travelers

" Easy to deal with, friendly and delivers what you ask for. "

Damian Trussler, Recognise Bank

" nothing - all excellent "

Patricia Antunez, Willis Towers Watson

" Delighted I decided to attend mark-making*'s breakfast briefing back in November 2018. What a great find! It is not easy at all to find an agency that "ticks all the boxes". Mark-making* definitely does. "

Jamie Cooper, F.Hinds

" I have enjoyed working with Steve and Nicola at Mark-Making* for the past 10 years. With their understanding of our brand, they are able to support us with fresh, creative design ideas that set us apart from our competition. "

Colin Snowdon, DMFCo

" There's nothing I dislike about them! I've spent my career designing and creating new mortgage propositions and have often worked with mark-making, from initial brand creation through to ongoing, year in year out delivery. They have never failed to deliver! They're also a pleasure to work with. What a great combination! "

Jason Oakley, Recognise Bank

" Great people, great culture, very creative. Ali & his team are outstanding & I enthusiastically endorse them. No real downsides - have exceeded my expectations as CEO of our Bank "

Kate Ainsworth, Nationwide Building Society

" Working with Mark Making is not only highly effective in every way but enjoyable - what more could you ask for? "

Mark Sharpe, Veolia Nuclear Solution. Oxford Technologies UK Head Office

" Good working relationship and fast moving to meet our emerging tight timescales. They work with me so sympathy! "

Michelle Wheatley, Michelle Wheatley PR

" I have worked with Mark-Making for over 15 years through many clients and client projects. They have a fantastic way of giving you real personal attention, but with large agency capability. 2020 was a real test for all companies but i was still able to rely on the team to deliver despite company uncertainties due to the pandemic. It has been great to introduce them to a new client over the past 18 months and have ongoing total confidence in their commitment to delivery. Just wish i could give them a bit more freedom on design! "

Rudolf Heaf, Recognise Bank

" Developed a great and deep rapport based on mutual trust and respect "

Hajera Ahmed, Nationwide Building Society

" My experience with working with Mark-making has always been great, they're always on hand to answer any queries/ questions I have. The team are very helpful on a daily basis and ensure we are happy at all stages of the process. We throw a lot of challenges their way and the outcome consistently lives up to our expectations "

Mark Bampton, Recognise Bank

" Having worked with them in different organisations, Ali and the mark-making* team are able to work with both small and large businesses and the relevant internal governance structures. They are a pleasure to work with and really do spend the time to understand your business in order to deliver on their brief first time. Quite simply the best agency I have worked with. "

Martin Williams, Talesmith

" mark-making are an outstanding agency. Fresh ideas, a collaborative approach and fun to work with. They have been instrumental in elevating our brand. "

Sarah Malycha, The Pimlico Partnership

" Mark-Making are a joy to work with - I went to them with a design project that had run into every imaginable problem and asked them to help salvage it. The budget was tight and there were multiple stakeholders involved in sign-off. All comments and feedback were met by the team with with great equanimity and we delivered it on time and on budget. I will work with them again at the first opportunity that presents itself. "

Michelle Lloyd-Jennings, Nationwide Building Society

" I have always found mark-making to deliver a personal & efficient level of service with great attention to detail, providing innovative ideas that show a good understanding of our values and what we stand for. "

Emily Watkins, F.Hinds

" They are full of innovative ideas and always reply super quickly whenever we need anything at all, they are more than happy to help. "

Matt Knibbs, Nationwide

" My time working with this agency is still very new. However my experience so far has been nothing but positive, extremely helpful, going the extra mile to reach and go beyond our requirements. Always providing a huge variety in ideas and options that exactly fit the briefs, willing to make any amendments if asked no matter how big or small. The work is always to the highest standard, and carefully thought through. "

Cara Rhodes, Hay

" Highlight recommend if you're looking to start a new project or refresh items. They will come up with creative ideas and bring the project live within a quick time-frame. "

Vanessa Christie-Brown, SMA Europe

" Mark-Making is a highly professional, approachable, flexible, friendly and fun agency. We were overwhelmed with how quickly they not only understood, but managed to distil the essence of our very complex, multi-national, non-profit organisation which looks after the interests of people living with a complicated and rare medical condition. Mark-Making very successfully got to grasps with our different cultural sensitivities and varying views on what is a highly personal and emotive subject, to find us the perfect solution. "

Tom Sweeney, PayStream

" Great knowledge and understanding of our company and the industry we work in along with our objectives and how to achieve them. The ideas which Mark-Making present to us are exceptional and they are always on hand to ask any questions about the work they do for us. "

Richard Mills, Haygrove

" Flexible, fast. Customer led on content, felt bespoke and not generic. Small and flexible team. "

Stephen Sanders, Veolia

" We have a long standing relationship with Mark-making who have delivered a range of creative solutions across our business from branding and marketing campaigns to product brochures. "

Karen Rühr, F.Hinds

" A company of truly creative, innovative people who are inspiring to work with. "

Notza Howell-Jones, The Shakespeare Birthplace Trust

" Our relationship with mark making* continues to go from strength to strength. They are always at our side to offer help and advice, showing enthusiasm for our projects and expertise when faced with difficult comms challenges. "

Charles Haresnape, Gatehouse Bank

" Very agile and responsive when short timescales are required. All the personnel we deal with are professional and very pleasant to deal with. "

Ian Praed, Optimum Credit

" Engagement, expertise, constructive challenge, creativity "

Natasha House, F.Hinds

" Mark-Making are such as personable agency, they are very professional and as their client they make me feel very special, I love the fact they totally understand the brand and feel like an extension to the team "

Carl Shuker, A-Plan Insurance

" We really like and value their creativity, challenge (always constructive), the quality of their output and the fact that they really get and understand our business. "

Martin Preston, F.Hinds

" We have worked with mark-making for over 10 years and they have never failed to produce a winning formula across both our brochure or web design. The team are made up of specialists in many fields helping to solve your needs in print and web, and more importantly they are great people to work with. Martin Preston - Director F Hinds "

Sarah King, Aldermore

" We've all had a tough year. mark-making* like many agencies have needed to make changes to survive and I'm sure they were desperate for more income and projects. However, they maintained their professionalism, kept in touch but understood that we were all struggling with workloads and new ways of working. Their out of town location has helped with flexibility and meeting our needs. They have a great work ethos and get under the skin of what their clients need. We don't always give them the most creative work but they don't discriminate, just crack on. Good client empathy all round, I've sat with too many preachy, condescending agencies who genuinely believe they know more than their clients. That is not mark-making*, they listen, respond, ask questions and understand first. Then their outputs are great. I love working with them. "

Mark Weston, Travelers

" I short, mark-making* go the extra mile to truly understand what matters to their clients, producing high quality output that delivers to the brief with excellent communication and engagement from start-to-finish. "

John Makin-Shaw, Travelers

" Really smart, strategic thinkers with an eye for creating differentiation in tough markets "

Simon Martin, Pepper Money

" A well trusted partner who always delivers "

Hannah Poulton, The Marketing Centre

" mark-making* are great fun to work with but most importantly they have a depth of experience and creativity that is a great asset to any business they work with. They managed to achieve what I thought might have been impossible - developing a cohesive brand positioning to bring together two completely different brands with very diverse target audiences. They are genuinely invested in their clients' businesses and committed to doing the right thing. "