"As part of their work on CRO for Northern, Enjoy have assessed the user experience of our website. Providing insight-fuelled improvements and proposals for future tests."
"The strategies have been sound and helped us to align internally, eg with the global teams and the Account has improved as a result. Their strategies have helped us to guide decisions as well internally. "
"James has been fab for SEO. The deliverables have been on time and to a good standard. Communication is clear. James is an SEO Expert who clearly knows his stuff, has been vocal about challenges with our Account, eg Global website which has helped us get to a good place on the Account. Results, eg conversions haven't been great due to the market and global challenges. "
"A well thought- through and thorough customer journey map which I can easily share internally and which all stakeholders have loved"
"As part of Northern's CRO programme, Enjoy mapped the most common customer journeys for customers and their drop off points to inform future a/b tests"
"The work Enjoy Digital have done on our new customer welcome journey is amazing. They have considered all of the user's wants and needs and made the emails look beautiful."
"Very good CRO results over the last year.
Very good ways of working formula i.e. they are easy to work with and deliver the results expected.
"
"Enjoy work with Northern to grow our conversion rate and have fun numerous successful CRO tests on our website."
"Conversions / leads have been challenging because of the market which I understand. Enjoy have been transparent about the issues which I appreciate and have tried their best to work with what we have. We haven't had a clear long term strategy for various reasons so I cannot rate them fairly as a long term, planned strategy with PPC / paid social and SEO would help. "