About

Established in 1984 Freestone has a passion for graphic design, being creative and working with clients as a team. We balance our clients' expectations to come together with our own commitment to simplify and create effective communications that cut through, make the difference and are memorable.

We understand that accurate delivery is as important as producing impressive design. To Freestone, client servicing means:

• Understanding the brief
• Developing the brief where necessary with the client
• Planning projects in advancePresenting excellent work
• Making feedback easy
• Being accurate when fulfilling feedback and requests
• Checking back amendments
• Being transparent at all times
• Providing updates regularly
• Providing achievable timings
• Managing expectations accurately
• Being proactive in making constructive suggestions
• Being mindful of the ultimate aims of the project
• Returning calls immediately